Frequently Asked Questions

Q: I would like a feature/section to be added on PowerWeight, how can I make this happen?

A: We are always trying to improve or add features and sections to PowerWeight, if you have a good idea or think we missed something important then please send requests via our contact page. Remember, PowerWeight is relatively new and we appreciate your help and support!

Q: Does PowerWeight.com use cookies?

A: Yes. Cookies are used to store user information when logged in. For the website to function properly, please enable cookies in your browser. We do not retrieve any information from your computer using cookies.

Q: Does PowerWeight.com use Javascript?

A: Yes. Javascript is used for some integral parts of the website. For the website to function properly, please enable Javascript in your browser. We do not retrieve any information from your computer using Javascript.

Q: How long does the PowerWeight.com cookie last?

A: The cookie is set to last for one week. If you are on a public computer, or just want to be sure no one uses your account, it is recommended you log off. Logging off will delete the cookie from your browser.

Q: Is my password secure?

A: Yes. Every password is encrypted within our database for your security.

Q: Why am I getting an error "too many connections to database"?

A: This error means that there are many people visiting the website at the same time. If you receive this error, simply wait 30-60 seconds and refresh the page, the server will automatically reset itself and you will have access again. We apologize for the inconvenience.

Q: How can I contact PowerWeight.com?

A: All communication to us is handled through the contact page.